Please ensure Javascript is enabled for purposes of website accessibility

Select Page

Getting the Most Out of Communication

Getting the Most Out of Communication

“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.”    —Anthony Robbins

When attempting to build yourself up as a leader, communication is key. Through Holdsworth, we have the opportunity to learn from great leaders, such as Christina Harbridge who wrote Swayed: How to Communicate for Impact. She stressed the importance of talking in the way that people commit. In her writing, she also states that we must be a great listener so people feel heard and understood.

There are four different styles and preferences of listeners that we need to be mindful of when communicating. The first style is the ‘we’ thinkers. This group of people wants what is best for all. The second group is the ‘goal’ group. They focus on a goal and want to do what is needed to fulfill the goal. Next, we have the ‘processors’ group. They need to know all the steps involved to get a task completed. Finally, we have the ‘idea’ group. This group focuses on different ideas when attempting to tackle a task. Harbridge has found that when leaders communicate a particular outcome, they should speak in the manner in which each style listens. So, how do we do this? One way is to be a great listener. In fact, listening is just as important as speaking. 

Most of us want to feel heard and understood, and one way to do this is to employ great listening skills. Harbridge states that if we ignore a person’s need to be understood, then we ruin the potential to influence them to seek our particular outcome. Based on her research, we can conclude that if we truly listen and seek to understand our audience, we will be more equipped to speak to how they commit; therefore, they will be willing to listen.

Being a leader and attempting to gain influence over others takes communicating and listening. According to Harbridge, there are some things you can do to help produce the best outcome. Here are some suggestions that will lead to increased listening.

  • Asking vs. telling
  • Examples
  • Visuals
  • Being open and curious about the other person

In conclusion, when we speak we need to be aware of how our audience commits, and we should meet them on their level of commitment. If not, they will likely tune out until we say something that will pique their interest. We should design our communication with the end-user in mind; thus, we should talk the way others listen. 

Facebook Comments



Best Public Schools in Texas
Klein ISD has an established 81-year history of excellence and innovation in education with unique pathways for EVERY student in our care to ensure learners are college, career, military, and life ready. With recognition for STEM, athletics, fine arts, and academics from highly-esteemed organizations, it is clear that Our Shared Vision of every student entering with a promise and exiting with a purpose is a reality for EVERY student who walks through our doors. https://kleinisd.net/results

About Klein ISD
Klein ISD is a school district in Klein, Texas located in northwestern Harris County. The district spans approximately 87.5 square miles and serves more than 54,000 students in 33 elementary schools, 10 intermediate campuses, one high school program of choice, and 5 high schools.

Help Us Share Your Story
There are so many incredible individuals in the Klein Family making a lasting impact on our community. We want to recognize and celebrate our leaders and learners that are cultivating talent, building relationships, reimagining learning and making Promise2Purpose a reality daily. Share your story here: https://kleinisd.net/story



Our Latest Podcasts

Archives