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Klein ISD IT Repair Centers and Computer Update Information

Klein ISD IT Repair Centers and Computer Update Information

In preparation for the beginning of the 2020-2021 school year, Klein ISD’s Department of Information Technology has provided instructions and information on the most commonly asked questions from our students and families. 

Please continue reading this article for information on our repair centers and student computer updates.

Repair Centers for Klein Online and Klein On-Campus Secondary Students

The Klein ISD Technology Department 1:1 Campus Repair Centers will be open to service devices for on-campus and online students assigned to those campuses Monday-Friday. 

On-campus students can visit the repair center within the building during regular school hours. 

Online high school students should visit the school from 9am-2pm for curbside assistance
Online intermediate students should visit the school from 9am-3pm for curbside assistance

No repair services will be available on student holidays.

IT Repair Center Hours for Elementary Students 

Klein Collins and Klein Forest: Tuesdays and Thursdays, 9am to 2pm. 

Klein High: Tuesdays and Thursdays, 9am to 2pm. 

Please refer to the table below to determine the high school to which you are to report to for assistance.

To use this table: 

  1. Locate your campus.
  2. Move to the top of the column for the name of the high school campus to which you are to report. 

*If your student is at TEP or currently at the Annex, please go to the high school to which your address is zoned.

Klein Collins
9am – 2pm

  • Benignus
  • Bernshausen
  • Fox
  • French
  • Haude
  • Kreinhop
  • Lemm
  • Mahaffey
  • Metzler
  • Mueller
  • Northampton
  • Roth
  • Shultz
  • Zwink

Klein Forest
9am – 2pm

  • Eiland
  • Epps Island
  • Grace England
  • Greenwood
  • Kaiser
  • Klenk
  • McDougle
  • Nitsch

Klein High
9am – 2pm

  • Benfer
  • Blackshear
  • Brill
  • Ehrhardt
  • Frank
  • Hassler
  • Kohrville
  • Krahn
  • Kuehnle
  • Mittelstadt
  • Theiss

Computer Update Information

To receive the latest updates for a Klein Laptop/Tablet, students must:

  1. Take the computer to a Klein ISD Campus. 
  2. Start or restart the computer.
  3. Connect to the Klein Network: Mercury A.
  4. Log onto the laptop/tablet fully.
  5. Restart the computer and let it boot up completely. Do not interrupt the boot up process. The restart may take a few minutes to come back up to the login screen.
  6. Open Software Center to check for updates that need to be installed.
  1. Install updates.

*This update process can take up to 15 minutes or more and must be done near the school (i.e. the parking lot) where wireless signal strength is optimal.

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Best Public Schools in Texas
Klein ISD has an established 81-year history of excellence and innovation in education with unique pathways for EVERY student in our care to ensure learners are college, career, military, and life ready. With recognition for STEM, athletics, fine arts, and academics from highly-esteemed organizations, it is clear that Our Shared Vision of every student entering with a promise and exiting with a purpose is a reality for EVERY student who walks through our doors.

About Klein ISD
Klein ISD is a school district in Klein, Texas located in northwestern Harris County. The district spans approximately 87.5 square miles and serves more than 54,000 students in 33 elementary schools, 10 intermediate campuses, one high school program of choice, and 5 high schools.

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