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Klein ISD Student Password Reset Instructions

Klein ISD Student Password Reset Instructions

In preparation for the beginning of the 2020-2021 school year, Klein ISD’s Department of Information Technology has provided instructions and information on the most commonly asked questions from our students and families. 

Please continue reading this article for instructions on resetting a student’s password.

Klein Online

To reset an elementary student’s password, please contact the student’s teacher for the login information. Some teachers may have a classroom password. If a password change is needed, please ask the teacher to place a request utilizing the Klein ISD Service Desk.

If a student cannot log into Skyward or Schoology, a Klein Network Password reset is also needed. Please let your teacher know if your student is having this issue when logging in.

To reset a secondary student’s password, the student or parent/guardian should fill out our Klein Family Tech Support form.

After submitting your tech support request, the password information will always be sent to the parent/guardian on record in Skyward. The student will not receive an email. 

If the student is using a Klein Laptop/Tablet, not a Chromebook, the student will need to:

  1. Take the Klein computer to a Klein campus near them.
  2. Pull up next to the building. You may park in the campus parking lot.
  3. Start or restart the device.
  4. Connect to the Klein Network: Mercury A.
  5. Log in. Students will then be prompted to reset the password. 

Klein On-Campus

Do not submit a Service Desk ticket. Both the campus IT Technician and the librarian can reset secondary student passwords. Please send the student to one of these individuals for password resets.
More information regarding student logins can be found here.

Best Public Schools in Texas
Klein ISD has an established 83-year history of excellence and innovation in education with unique pathways for EVERY student in our care to ensure learners are college, career, military, and life ready. With recognition for STEM, athletics, fine arts, and academics from highly-esteemed organizations, it is clear that Our Shared Vision of every student entering with a promise and exiting with a purpose is a reality for EVERY student who walks through our doors.

About Klein ISD
Klein ISD is a school district in Klein, Texas located in northwestern Harris County. The district spans approximately 87.5 square miles and serves more than 53,000 students in 33 elementary schools, 10 intermediate campuses, one high school program of choice, and 5 high schools.

Help Us Share Your Story
There are so many incredible individuals in the Klein Family making a lasting impact on our community. We want to recognize and celebrate our leaders and learners that are cultivating talent, building relationships, reimagining learning and making Promise2Purpose a reality daily. Share your story here:

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